1. Health Concerns

We recommend that prior to your treatment you advise us of any health conditions that you may have or any medication that you may be taking. Please advise us if you are pregnant as you may be unable to avail of some of our treatments.

2. Punctuality and Courtesy

a) If you are up to 15 minutes late, treatment will only last as long as the end of appointment was scheduled so that the next client will not be delayed, and a full charge will be applied.
b) In the event of more than 15 mins late, treatment will be cancelled and charged as a full treatment.
d) Last minute cancellation of appointment or non-attendance will be
charged as a full treatment.
All times stated include preparation of room and client: i.e. 5 minutes at the beginning and end of treatment.
Please arrive 5 minutes prior to treatment if it is your first appointment at the salon. We require this time for you to complete a personal consultation card, this document is 100% confidential and is used for treatment purposes only.

3. Cancellation Policy

We require 24 hours’ notice if you need to cancel or reschedule your appointment.
For clients who come for single treatments we require deposit (half the price of the full cost of treatment).
In the case of no show or cancellation in less than 24 hours before the treatment Maderotherapy Ireland have the right to keep the deposit. In case of cancellation on time, you can use your deposit for the next rescheduled appointment.

4. Gift Cards

Lost or stolen gift cards cannot be replaced. All vouchers are valid for 12 months on treatments only from date of purchase. We do not accept vouchers after their expiry date.
Cannot be exchanged for cash and are non-transferable.

5. Prices

All prices are inclusive of vat and are subject to an annual price increase.

6. Personal Items

Please ensure you retrieve all your personal items before beginning of treatment the premises as we cannot be held responsible for lost items.

7. Preparing for treatment

a) Out of courtesy for other clients in the salon we request that visitors keep noise levels to a minimum and mobile phone switched off.
b) Prior to your Maderotherapy treatment, please remove contact lenses and all jewerly. Pull long hair back with a clip or band.
c) In general, Maderotherapy body massage is given while you are undressed. However, you may choose to wear disposable pants to be provided by your therapist.
d) Feel free to ask your therapist any questions before, during, or after the session. Your therapist is a highly trained professional and will be happy to make you feel informed and comfortable.